Sivp2 Terms and Conditions – Complete Platform Usage Guide

Acceptance of Terms

Welcome to sivp2, an online casino platform operating under applicable laws and regulations. These Terms and Conditions govern all aspects of your use of our platform, including account registration, deposits, withdrawals, bonuses, games, and communications with our support team.

By accessing sivp2.pro, downloading our app, or using any of the services we offer, you automatically agree to be bound by these terms. This agreement takes effect from the date you first use the platform, regardless of whether you have registered an account or not.

Sivp2 reserves the right to amend, update, or modify these Terms and Conditions at any time without prior notice. However, we will endeavour to notify registered users via email or in-platform notifications of any significant changes.

Eligibility and Account Registration

To register and use sivp2, you must meet the following requirements without exception:

• Be at least 18 years old at the date of registration
• Have the legal capacity to enter into a binding agreement
• Not on any self-exclusion list or gambling prohibition list of any statutory body
• Register with truthful, accurate, and up-to-date information
• Not making more than one account per individual, per household, or per IP address

During registration, you are required to provide your full name, an active mobile number, and a secure password. The KYC (Know Your Customer) process will be carried out to verify your identity when you make your first withdrawal request. Documents typically required include a copy of a valid identity card or passport.

Sivp2 reserves the right to decline any registration application without providing a reason. We also reserve the right to request additional verification at any time to ensure the safety of all platform users.

Deposits, Payments and Withdrawals

Sivp2 supports a wide range of popular deposit and withdrawal methods in Malaysia. All transactions are processed in Malaysian Ringgit (RM) and are protected with 256-bit SSL encryption to ensure the security of your funds at all times.

All withdrawal requests must go through a standard security review process. For accounts that have completed KYC, withdrawals will be processed within 15 minutes during operating hours. sivp2 does not charge any processing fees for standard deposits or withdrawals. However, third-party financial institutions may impose their own fees, which are beyond our control.

Bonuses and Promotions

Sivp2 offers a wide range of bonuses and promotions to both new and existing members. All bonuses are subject to wagering requirements that are clearly stated in the terms of each promotion. Players are responsible for reading and understanding the bonus terms before claiming them.

• Welcome Bonus: Available to new members only, claimable once per account
• Reload Deposit Bonus: Available periodically, subject to time limits and maximum amount limits
• Weekly Cashback: Calculated based on net losses over a 7-day period
• Referral Bonus: Credited after the referred friend meets the minimum eligibility requirements

Sivp2 reserves the right to modify, suspend, or cancel any bonus at any time. If a bonus is obtained through dishonest means or fraud, sivp2 reserves the right to void the bonus and deduct any associated wins without prior notice.

Game Rules

All games available on sivp2 use a Random Number Generator (RNG) system that has been audited and certified by independent third-party auditing bodies. The Return to Player (RTP) percentage for each game is openly displayed in the respective game information.

For Live Casino games, tables are streamed live using real physical equipment in a controlled studio environment. Game results are final and cannot be disputed once a game round has ended. In the event of a technical disruption during gameplay, sivp2 will make a decision based on system log records that are automatically saved.

Account Security and Privacy

You are fully responsible for maintaining the confidentiality of your account login credentials. sivp2 will never ask for your password through any communication channel. If you suspect your account has been accessed by an unauthorised party, please contact our support team immediately.

Sivp2 collects and processes your personal data in accordance with our Privacy Policy. Data collected is used solely for platform operations, fraud prevention, and compliance with legal requirements. We will not sell or transfer your data to third parties for marketing purposes without your explicit consent.

User Conduct and Prohibitions

Sivp2 users are strictly prohibited from engaging in the following activities:

• Using automated software, bots, or any unauthorised method to interact with the platform
• Colluding with other players to gain an unfair advantage in games
• Creating multiple accounts to claim bonuses repeatedly
• Using a false identity or another person's information during registration or KYC
• Threatening, abusing, or behaving disrespectfully towards staff or other players
• Attempting to hack, disrupt, or manipulate the sivp2 platform systems

Violation of any of the above prohibitions may result in immediate account suspension or closure, and may be followed by legal action depending on the severity of the violation.

Account Suspension and Closure

Sivp2 reserves the right to suspend or close any account without prior notice if there is reasonable cause to do so, including but not limited to suspected fraud, money laundering, or violation of these terms.

Players may also request to close their own account at any time via the Account section or by contacting customer support. Any valid fund balance in the account will be returned to the original payment method within 3–5 business days once all checks are completed.

Limitation of Liability

Sivp2 is not liable for any direct, indirect, consequential, or special losses arising from the use of the platform, including losses resulting from technical disruptions, internet service failures, or any circumstances beyond our reasonable control.

The platform is provided on an "as is" basis and sivp2 makes no guarantee that the service will always be available without interruption, although we consistently strive to maintain 99.9% uptime.

Terms Amendment

Sivp2 reserves the right to amend these Terms and Conditions at any time. Amendments will take effect immediately upon publication on this page. We will notify registered users via in-platform notifications or email for any significant changes. Continued use of the sivp2 platform after amendments are published constitutes your acceptance of the revised terms.